Shipping policy
We will make every effort to ship orders within 48 hours.
We ship to all 50 United States. We are able to ship some items to APO/military addresses but weight restrictions may apply and orders must be placed over the phone and not online.
We have just begun shipping internationally!
If your country is not enabled yet, please send us an e-mail and we can try to expedite this process!
Shipping Method
We reserve the right to use a different shipping carrier (using a comparable service) than what was selected at checkout. Orders will be shipped using our preferred provider and we are unable to accommodate shipping orders on a customer's personal shipping account.
Free/Included Items
Free or bonus items included with purchase may be substituted with other items of similar value as necessary and will be shipped using the lowest cost means available.
Tracking Information
We will post tracking numbers to your order at the time of shipment or as soon as they are available. If there is a signature requirement on your package, for security purposes we will not remove that requirement for any reason.
Address Changes
Packages will be delivered to the address confirmed on your order. For security, address changes cannot be made after the order is placed. We are unable to change shipping addresses, redirect, or place a hold on a shipped package.
Refused Delivery
If you elect to refuse the delivery of the items you ordered from RGB2Go or return items without requesting a RMA (Return Merchandise Authorization), a 20% restocking fee plus original shipping charges will be deducted from your refund.
